Siccura Mail Categories
We can help you with every step of using Siccura Mail from installing and setting up your account to using the solution.
Siccura File
We can help you with every step of using Siccura File from installing and setting up your account to using the solution.
Company
We are Siccura. Founded in 2014 by a team of successful entrepreneurs who have a cmbined business experience of 150 years with outstanding past achievements including a historical IPI on the London FTSE 100, Europe’s Largest Stock Exchange.
Our talent tool is handpicked from a variety of industry sectors including wellness, media pharmaceuticals, education, finance and telecommunications.
Made in England, we have satellite offices in India and official resellers and data centre partners throughout the world.
Our journey started with a simple mission – PRIVATE AND SECURE DIGITAL LIFE FOR YOU AND YOUR BUSINESS.
Our journey started with a simple mission - Private and Secure digital life for you and business.
Siccura is a software solution borne out of the realisation that there wasn’t an existing solution that goes far enough to protect, secure and give people control of their digital content. As a result, we developed an extraordinary range of products that address these issues.
Our suite of solutions is adapted to mobile and desktop, and focuses on protecting email content, local, cloud storage, as well as third-party finance data generated.
All our solutions focus on ensuring that no matter what type of data, or wherever it goes, with or without your knowledge, you retain data privacy, security, and total control of it.
Siccura was developed on the principle that there aren’t that many solutions out there that are focused on protecting your data. Though there are Data Loss Protection (DLP) solutions or encryption-related software, the majority of these software do not protect the data. Siccura is a software solution that is borne out of this realisation. We’ve developed a series of products that address these issues. Our solutions are mobile and desktop friendly and focus on protecting email, local and cloud-stored data.
Our Siccura solutions are simple to use. Depending on the type of solution you have purchased, once the data is created, stored or shared, Siccura will simply work its magic by converting the data into an unrecognisable code that only those authorised can open and access it.
Siccura’s focus is purely on protecting the data from the moment it is created. Whilst other data protection solutions focus on,protecting data, the way in which the data is orotected does not give complete control to the users. That’s where Siccura is different, because the data is protected and remains in the hands of the owners.
Siccura protects everything you have created across the entire spectrum of communication. No matter how rich your data is- be it a simple message, a high-definition video or customer data, Siccura simply “boxes” it up and keeps it locked. You get the keys and you decide what can do what with it.
In today’s world, data is the new oil. At Siccura, we understand that no matter whether the data is for business or personal use, it is of value. We also know that there are lots of software solutions out there that focus on data protection. Whilst these solutions offer data protection, most of the solutions are either too complicated to use, only protect data whilst at transit or at rest, and the encryption keys used to protect the data is often held with the software company.
But Siccura is different, Siccura offers a range of solutions that focus on protecting the data at it’s core. We’ve developed a solution that simply generates a unique key that belongs to the user, which in turn locks any type of data that the user creates, stores or shares. We simply give the key to the user, and they remain in control of that content. So no matter where the data goes, whether its with your permission or without, you are always in control.
Privacy & Security
Siccura provides maximum protection over any type of data. Using cutting edge technology techniques such as AES 256 and RSA 2048 algothrims, Siccura transforms the data into an illegible stream of characters that can only by unlocked by the owner of the content.
For that added layer of protection, each file is encrypted with a randomly generated Symmetic key including salt value which enhances its secure nature even further.
We believe that privacy is not a feature, but a human right. In today’s digital world, there are too many services out there that we consume in order to connect, learn, and engage whilst on the go. Whilst technology has given us the freedom to go beyond our physical environment, it has come with a price. Majority of the services we use take our data without us realising.
That’s why we’re on a mission to ensure that everyone whether its an individual or a business lives a private and secure digital life. Driven by this mission, we’ve developed a product that is designed to protect and secure user’s commmunication and data. We hold a Zero-Knowledge policy as we belive that all communications and data should remain in the hands of the users. Each one of our solutions is developed and built on the single principle of giving control back to its users.
No, the government cannot read your protected communication or data files unless it has the encryption keys.
Siccura uses the most advanced encryption available. It uses a proprietary method of encryption, which means that we do not have access to your emails, data files or communications that are sent or received through the services. Siccura cannot read your content as we do not have it - and others (including the Govenment) will not be able to read your data because the keys remain in your possession.
The architectural design of Siccura follows a “Trust No One” policy which is similar to platforms designed like Cryptocurrencies. Your “Private Key” is in Absolute control. Every piece of data is locked by a unique dynamic key that even NASA cannot break.
In short, Siccura’s method of securing your data ensures that even Siccura cannot read or access your data.
If Siccura receives a request from the United Kingdom Government for your encryption keys, then we will require the government to go to court, and if we can we will notify you.
If we receive a request from the UK government, we will respond by saying that we will not comply with any request other than a court order from a court with Jurisdiction over us. We will then notify you that we have received such request unless we are prohibited by law from doing so, so that you may have an opportunity to defend your rights to keep your data confidential.
Siccura is a data protection solution that is developed to protect, secure and give individuals and business owners total control of their data. Our solution was developed using advanced security protocols in encryption to ensure that your data is completely locked, and only accessible to you, and those you authorise to access it. Without going into the technical details, we use end-to-end encryption to keep your data protected at all times, whether it is being created, shared, or stored. Our security protocols ensure the confidentiality, integrity and availability of shared is shared through the platform
No, Siccura will not be able to read any of your communications or data that you create, share or upload through the solutions. Our suite of solutions are simply designed to protect your data that is in any format. We simply lock your information with a key that is uniquely created for you, and give it to you.
In today’s digital landscape, protecting data is essential. Encryption secures messages by transforming them into an unreadable, unique string of characters using complex algothrims, thus allowing only authorised people with the right key to access confidential information.
Siccura provides maximum protection for data using two cutting-edge encryption techniques – AES 256 and RSA 2048. Our techniques utilise complex algothrims to ensure all types of data are transformed into an illegible stream of characters with a unique key required to unlock the content. For added protection, each file is encrypted with a randomly generated Symmetic key including salt value which enhances its secure nature even further.
Siccura is developed to protect all types of data. No matter how rich your data is, you will be able to protect it.
Siccura is a data security company that offers various solutions to protect sensitive information. To keep data private and secure, Siccura employs several measures:
- Encryption: Encryption ensures that data is protected by converting it into an unrecognisable language. It can only be deciphered by authorised parties. Siccura uses advanced encryption algorithms to ensure that data is protected at rest, and in transit.
- Access Controls: Once you pass data through Siccura, the software keeps it lock and in view only mode. Recipients cannot do anything with the data without your permission.
To maintain the integrity of your data, Siccura continues to keep your data locked and in view only mode, even wit non-Siccura users. To retain the control, Siccura uses multi- factor authenticaton to ensure that only authorised individuals can access the sensitive data. This includes non-Siccura users having to verify their identity with a username and password.
What’s more you remain in total control as everything you do is tracked in the Audit Trail. Audit Trail keeps a record of all activities from who, what, where and how the information is accessed. So no matter, where you are, or where your data goes, with or without your knowledge, you remain in control.
Product General
Siccura File is a secure file solution that allows you to securely store and share files within and outside the business. It is designed to help businesses keep their data private, secure, and in your control.
The mobile and desktop-friendly solution protects and secures all types of files from Word documents, and spreadsheets to high-definition videos, so no matter where your files travel, security travels with it.
Every business creates, shares and stores sensitive and confidential data such as financial forecasts, customer data, contracts, business proposals, and more. But imagine if these files are sent or forward to the wrong person, or someone takes copies of the files, or an employee leaves the company with your business data. The list of potential disasters is endless.
But that’s where Siccura File comes in. It keeps all business files private and secure. You decide who gets to access them. With Siccura File, you can continue to keep your files secure no matter what device, person or application it travels to.
Siccura File locks all types of files from Word, spreadsheets, and presentations to high-definition videos. The solution encrypts files of any extension such as .docx, xlsx, pdf, mp4 and more.
Siccura File transforms your business data into an unbreakable ode with a unique key. Only you have access to that code. Each piece of data, whether it’s a Word document or an image is encrypted, and can only be opened by you and those you have authorised to do so. Every file that is stored and shared through Siccura File remains in view only mode.
You control who gets to edit, copy or print. What’s more to maintain the integrity of your business files you can apply a custom mark to prevent any attempts of data theft.
Yes, through Siccura you have the ability to get real-time insights into what’s happening in the business when it comes to your data. Siccura has a variety of features that are designed to give you complete visibility.
Here are some of the ways in which Siccura keeps a track of your data and what employees can do with it.
- Audit Trail: Siccura can log and track various activities performed by your employees. So no matter the type of data, whether its an email, file or something else, you’ll have 24/7 insights into exactly who, what, where and when your data is accessed, shared or viewed. This information can help you monitor the actions taken by employees with regards to company data and resources.
- Reporting and Analytics: Siccura provides reporting and analytics capabilities, allowing you to generate customized reports and gain insights into employee activities. These reports can include details about file access, sharing, and modifications, enabling you to identify any suspicious or non-compliant behavior.
- User Permissions and Access Controls: Siccura allows you to set user permissions and access controls, defining the level of access employees have to specific data or resources. By configuring these permissions, you can restrict or grant access based on job roles and responsibilities, ensuring that employees only have access to the information necessary for their work.
It's important to note that while Siccura can help track and monitor employee activities, it is crucial to establish clear policies and communicate them to employees to maintain transparency.
We understand that there are times in a business where you ill need additional support to help you manage and control what employees can do in the business through the software. That’s why Siccura has a flexible structure that allows you to assign different administrator roles to multiple people in the organisation.
You can create multiple administrators through the Siccura Admin panel. From this area, you can create distinct Admin groups such as admins who are solely responsible for managing content rights, to those responsible for setting up employees into the system.
Admin groups can be assigned to specific employee groups, ensuring that the right level of administrative access is granted based on your organisations requirements.
This capability empowers Administrators to effectively delegate responsibilities, streamline management processes, and maintain a secure and efficient administrative environment within Siccura.
Yes, you and your employees will be able to share any business file securely through the software with those who do not have Siccura. You will be able to share the secure links to access these files on any platform such as via Email, Skype and others. Once your recipient has received the secure link, the file will only be accessible via a secure browser.
As a document data protection software, Siccura File provides flexible protection to all types of data. The software solution secures everything: from simple documents to complex contracts, sales forecast presentations and financial reports on spreadsheets, and much more.
Siccura File, catering to data protection, ensures that any business data created, stored or shared through the software is fully secured against unwanted intrusion, and is accessible in view only mode. This means that unauthorised access like copying, editing, downloading or printing is impossible, including by employees. The moment you sign up as a Siccura File user, you get an admin panel that lets you reset and assign permissions of copying, downloading, or editing files, for your employees and those authorised to share these files.
No, your recipients do not need to have Siccura File installed to be able to receive and read any files that you share with them through Siccura. Recipients who do not have Siccura will be able to access these files through a secure browser, or have the ability to download a reader version of the software, Siccura Lite.
Siccura clients' Private keys are stored securely on their own devices in a protected location. The storage process involves a secure encryption procedure, with the client's Password being one of the dynamic parameters used to enhance key security.
Private keys of non-Siccura clients are stored on the Siccura content Key server. To ensure the utmost security, these keys are protected using a Random password security mechanism.
Siccura clients' Private keys are stored securely on their own devices in a protected location. The storage process involves a secure encryption procedure, with the client's Password being one of the dynamic parameters used to enhance key security.
Private keys of non-Siccura clients are stored on the Siccura content Key server. To ensure the utmost security, these keys are protected using a Random password security mechanism.
Product Usage
To secure your files, you need to switch “Instant Encrypt” on for the files you want to secure.
Go to 9 Dots Menu and click on “Siccura File Explorer”
Select a File/Folder you want to secure and click on 3 dots against the file and enable “Instant Encrypt” toggle button on.
The file/Folder will be encrypted and you will see a green lock which means the file is successfully encrypted.
Watch this simple video to learn more:
How you can securely encrypt your files/folders with Siccura File?
To share files within your organisation, follow the following steps
- Select a File you want to secure and click on 3 dots against the file and enable “Instant Encrypt” toggle button on.
- Click on 3 dots on encrypted file and click on Share.
- Select the recipient with whom you want to share.
- By default, the file will be view only.
- You can select the privacy rights you want to give such as Copy, Print etc and click on Save & Share.
Watch this simple video to learn more:
How you can encrypt a file and share securely within your organisation and limit access of what your can and cannot do with the files?
To share a folder within your organisation, follow the following steps:
- Select a Folder you want to secure and click on 3 dots against the file and enable “Instant Encrypt” toggle button on.
- Click on 3 dots on encrypted file and click on Share.
- Select the recipient with whom you want to share.
- By default , the file will be view only.
- You can select the privacy rights you want to give such as Copy, Print etc and click on Save & Share.
Watch this simple video to learn more:
How you can encrypt a Folder and Share with your employees securely and limit what they can or cannot do with files?
Yes , Follow the steps given below to put controls
- Click on 3 dots on encrypted file and click on Share
- Select the recipient with whom you want to share
- If the recipient is not on your contacts list, then click on + button at the bottom to add a name and email id and click on Save.
- By default , the file will be view only.
- If you do not want a non siccura user to edit, copy or print leave the toggle buttons disabled and lick on Save & Share and copy link
- Share the protected link over email or Skype or any other platform.
Watch this simple video to learn more:
How you can share your protected file outside your organisation and limit what non-siccura users can do or cannot do?
Yes, you can share your protected files with users who do not have Siccura File.
Watch this simple video to learn more about:
How you can share your protected file outside your organisation and limit what non-Siccura users can do or cannot do?
You can prevent by sharing your files with “View Only“ rights which is always by default on unless you decide to give privacy permissions.
Watch these simple video to learn more about
Understanding - UCP(Unlock Privacy of Admin Content).
Siccura provides users with the ability to activate “Burn”. Burn is a feature within the software that allows users, whether it’s personal or business users to erase and remove Siccura data access from a specific device. This is particularly useful in situations where a device is lost, stolen or given for repair.
There are many ways to activate this feature, depending on whether you are a personal or business user.
For Business users:
To activate “Burn”, and thus remove access to the secured data from a specific device, follow the steps outlined below:
- Log in to Admin App, go to Employee Management.
- Click on Set Up Employees
- Click on a specific employee name
- On the right hand side, you’ll see Device Management
- Click on it, and you’ll see a list of devices that employee is using
- Click on the 3 dots, followed by Device Burn
Once this is activated, the system will send a burn signal to that specific device. The Siccura data that the device is installed on will be deleted. By activating this feature, you are deleting the RSA (Public private encryption keys). Therefore, if anyone where to open the software, they will not be able to open any of the emails or files they are trying to access from that device.
For Personal users:
For personal users of My Siccura, or other single subscription solutions, the process slightly differs. Follow the steps outlined below:
- Visit the website, www.siccura.com
- Go to Support, followed by Activate Burn Account.
- Enter the mobile number used to register onto the software
- Enter the Verification Code (OTP) received via SMS
- Select the device you wish to activate Burn on from the device list.
Now click on Burn Request
Siccura provides Audit Trail, which is a premium feature. To activate this feature you’ll need to subscribe to the feature, or it may be included in your package.
Once the user enables this feature, by default it will start to track all activities and the administrator will be able to view this information on the Dashboard in the Siccura admin panel.
Private Area inside Siccura allows you to transfer certain confidential information into a password protected area within the application. This is particularly useful when sharing devices, or software accounts. Through Siccura, you can transfer emails and files into a password locked area.
To set up the Private Area in your application, follow the steps outlined below:
- Click on the 9 dots menu and open “Settings”.
- Navigate to "Privacy settings" and then go to "App Password Manager".
- Enter your password, and you will see the "Password Recovery Details"
- Click on "Setup Private Area Password".
- Personal users need to provide their mobile number, while work users need to provide their email address for recovery purposes.
- Once you have set up your Private Area password, your account will be automatically configured.
The Private Area feature offers enhanced privacy and security for sensitive emails and files, allowing users to have more control over their confidential information within Siccura.
Since Siccura focuses on protecting your data, your data is locked and protected by a set of keys. There may be times where you have lost your device, or have purchased a new device and now need to transfer Siccura onto a new one. In order for you to do that you will need to a take a backup of your keys.
As a user, you have the option to store the backup on your local device, USB storage, cloud or an other secure location of your choice. By taking a backup of your keys and having it in your control, you get peace of mind.
If a recipient or user tries to edit a file without your permission, they will receive the following warning: “You are not allowed to save this file”.
Watch this simple video to learn more:
Video - Understanding - UCP(Unlock Privacy of Admin Content).
You can put a self -destruct timer at the time of sharing the file.
Follow the given steps below to set a Self-Destruct timer at the time of sharing a file.
- Select a file and click on 3 dots and switch on “Instant Encrypt.”
- The file will have a green lock which means it is successfully encrypted
- Click on 3 dots against a file and click on “share.”
- Select the recipient to whom you want to share the file.
- After selecting the recipient , you would see a pop of list of privacy permissions you can enable. By default it is always view only
- Enable the “Self-Destruct” toggle button and set the timer.
- Click on Save & Share and copy the link and share with users(within or outside your organisation.
Watch this simple Video to learn more:
How you can share a self-destructed file within or outside your organisation?
You can put a self - destruct timer at the time of sharing the file.
Follow the given steps below to set a Self-Destruct timer after you have shared a file.
- After you have shared, click on 3 dots against a file and click on “share “, you would see list of users to whom you have shared a file.
- Select a user against whom you would like to self destruct a file.
- Enable the “Self-Destruct” toggle button and set the timer.
Watch this simple Video to learn more:
How can you readjust the privacies after you have shared files within or outside your organisation?
Yes, you can decide who is allowed to share the files outside your organisation. You can disable the “Allow Forward/Share” toggle button against the users by going to “UCP”.
Watch this simple Video to learn more about :
How you can securely protect your data encrypted with Siccura File within your organisation
Yes you can update user’s permissions after you have shared or sent information.
- Follow the steps given below to reset permissions
- Click on “Reset Privacy Settings” on the file that you have shared.
- Select a recipient’s name against whom you want to update permissions
- You will see list of privacy permissions
- Switch on toggle button or Switch of the toggle button to apply/readjust the privacy permissions such as Copy, Print and Edit etc.
Watch this simple Video to learn more :
How can you update user’s permissions after you have shared the filess within or outside your organisation?
Every file or folder that is shared within or outside the organisation is by by default View only and locked.
Watch these simple Videos to learn more about :
How you can share your protected file outside your organisation and limit what non-siccura users can do or cannot do?
Understanding - UCP(Unlock Privacy of Admin Content).
You can,Follow the given steps below to set an Expiry Limit.
- Select a file and click on 3 dots and switch on “Instant Encrypt.”
- The file will have a green lock which means it is successfully encrypted
- Click on 3 dots against a file and click on “share.”
- Select the recipient to whom you want to share the file.
- After selecting the recipient , you would see a pop of list of privacy permissions you can enable. By default it is always view only
- Enable the “Expiry” toggle button and set the timer.
- Click on Save & Share and share with users(within or outside your organisation.
Watch this simple video to learn more about:
How can you share files with an Expiry limit to Siccura and non-Siccura users?
Yes you can revoke access anytime of a shared protected file within and outside the organisation.
Follow the given steps to revoke access of a File
- Click on 3 dots against a shared file and click on “share “, you would see list of users to whom you have shared a file.
- Select a user against whom you would like to self destruct a file.
- Enable the “Revoke Access” toggle button and set the timer.
Watch this simple Video to learn more about :
How you can revoke access of a file shared within or outside your organisation?
In order to decrypt the file, you would need to enter Admin’s password so if as long as an employee does’t have Admin’s password that employee can never decrypt the files.
Watch this simple video to learn more.
What happens if an employee with whom you have shared the data tries to decrypt the files without your permission?
Siccura provides users with the ability to activate “Burn”. Burn is a feature within the software that allows users, whether it’s personal or business users to erase and remove Siccura data access from a specific device. This is particularly useful in situations where a device is lost, stolen or given for repair.
To activate “Burn”, please follow the steps outlined below:
- Log in to Admin App, go to Employee Management.
- Click on Set Up Employees
- Click on a specific employee name
- On the right hand side, you’ll see Device Management
- Click on it, and you’ll see a list of devices that employee is using
- Click on the 3 dots, followed by Device Burn
Once this is activated, the system will send a burn signal to that specific device. The Siccura data that the device is installed on will be deleted. By activating this feature, you are deleting the RSA (Public private encryption keys). Therefore, if anyone where to open the software, they will not be able to open any of the emails or files they are trying to access from that device.
Admin can also disable the employee’s account by deactivating it. Once the admin deactivates an account, the RSA keys will be deleted from all devices which the employee is using Siccura in.
Billings & Subscriptions
You can subscribe to Siccura File directly from the Store on the website. Follow the steps outlined below to subscribe to a package:
- Click on the "Store" button in the top menu. Followed by “Business”
- Click on “Ready to Buy”
- Choose the package that suits your needs
- Fill in the form with your details
- Choose your preferred payment method
- Click on “Proceed to payment”
- Once you have subscribed, you’ll receive a confirmation email along with instructions on how to set up Siccura File.
Watch the video below to see how you can set up Siccura File.
If you have any questions or need assistance with your purchase, you can contact our customer support team on support@siccura.com
Siccura File is available to purchase in packages. Our subscription packages start from 5 users to 100 Users. If you are a business that requires additional user licenses, please contact our sales team for a bespoke quote.
Siccura File is a paid solution, and our subscription plans start from 5 users to 100 users. With our subscription plans, we offer a trial. If you wish to initiate a trial, please contact our sales team.
If you are subscribing to our product from the website, then we accept internationally recognised payment methods.
- Credit and Debit Cards: Visa, MasterCard, American Express and Discover
- Wallets: PayPal
We also accept certain payment methods that are only exclusive in certain countries. Please see list below:
India:
- Credit or Debit Card: Visa, Mastercard, American Express, or Discover to make a payment.
- Wallet: You can use PayTM, Bhim and Google Pay
- Bank Transfer (NEFT/ IMPS): Should you choose to make a payment using this method, please contact our Customer Support team.
The payment methods available to you may vary depending on your location and the plan you choose. You can choose your preferred payment method during the checkout process on the website.
If you have any questions or need assistance with making a payment, you can contact our customer support team via email. We help you with any payment-related queries or issues you may have.
Yes, we offer a 30-day free trial period to all our paid users. This allows you to review the solution, and its advanced features before committing to a full subscription. During the free trial, you will have access to all the features and services included in your selected plan. To sign up for a free trial, simply visit the website and select the plan you're interested in. You will be prompted to create an account and provide your Promo Code which you will receive in an email once you make an enquiry.
You will not be charged until the end of trial period. If you decide to cancel your subscription during the trial period, you will not be charged and your account will be disabled.
The number of users that can be activated on a trial based on case-to-case basis. We offer different trial plans with varying levels of features and functionality, and some plans may be limited to a certain number of users.
When you sign up for the trial, we will provide you with information about the specific plan you have selected, including any limitations on the number of users who can access the trial.
If you have any questions about the trial or the number of users who can participate, please contact our Sales team for assistance.
If you do not renew your subscription plan with Siccura, your account will be deactivated and you will have access to old data which you have secured with Siccura, the ability to secure new data will not be available. However, your data keys will not be immediately deleted and will remain in our system for a period of time in case you decide to renew your subscription in the future. It is recommended to take a backup of your keys before the subscription ends. You can do this by exporting your data from the software.
If you have any questions or concerns about the deactivation of your account and the retention of your data, please contact our support team for assistance.
Siccura is available to purchase on a subscription basis, and if you choose a subscription plan above 1 year you will be charged an Annual Maintenance Charge (AMC). The AMC charges are calculated based on the number of user licenses you have purchased. The cost covers but is not limited to support and software patch updates.
Yes, you can cancel your subscription at any time. We believe in providing our customers with the flexibility to choose the plan that best suits their needs, and that includes the ability to cancel their subscription if they no longer require our service.
If you decide to cancel your subscription, you can do so from within your software account, or by contacting our support team.
Please note that cancellation may be subject to certain terms and conditions outlined in our subscription agreement.
Installation & Set Up
Siccura File is available to download and install on your device from the website.
Watch this simple video to see how you can set up Siccura File.
How to download and install Siccura File Software from Siccura Website?
Windows 10 and Windows 11
Before you can start using Siccura File in your business, you’ll need to set up the admin panel. The admin panel is a central area for you to set up and manage what employees can do with your business files. Watch this simple video to learn how to set up the admin panel.
How to set up an Admin Panel?
You will need to activate an admin user to help you access and manage all the configurations in Siccura File. Watch this simple video to see how to activate the admin user.
How to activate an Admin User?
For employees to start keeping business files private and secure, they will need to be set up as employees in the admin panel. Watch this simple video to learn more.
How to create new employees in the Admin Panel?
Before employees can start using Siccura File, they will need to b activated as users in the admin panel. Watch this simple video to learn more.
How to create new employees in the Admin Panel?
Device Access Management is an area within the admin panel which allows you to configure which devices have access to business data via Siccura. Watch this simple video to learn more.
How to create new employees in the Admin Panel?
Once you have activated your employees as users in the admin panel, you’ll need to set them up and install Siccura File on their device. Watch this simple video to learn about it.
How to create new employees in the Admin Panel?
Learn As You Go
About:
Before you can protect your business files, and share them securely with Siccura File, you’ll need to download and install the solution.
Watch the video below to see how to download and install Siccura File to keep your business files private and secure.
About:
Before your company can start protect your files, you’ll need to set up the Siccura Admin panel, and activate an administrator. A Siccura administrator will be able to set up, and manage users to ensure that your business continues to keep their data private and secure.
Watch the video below to see how to set up the admin panel.
About:
Before your company can start protect your files, you’ll need to set up an administrator. A Siccura administrator will be able to set up, and manage users to ensure that your business continues to keep their data private and secure.
Watch the video below to see how to activate an administrator:
About:
Once you have set up your admin panel and an administrator account is activated, you’ll be able to start adding your employees as users into the panel.
Watch the video below to see how to start adding employees as users through the admin panel.
About:
Once the employee profiles and unique pins are assigned, you’ll need to activate the user. Once you have activated the user, they will be able to download and install Siccura File on their device.
Watch the video below to find out how to activate your users through the admin panel.
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There may be times when your employees have multiple devices to conduct business. To keep your business information secure and private, we recommend connecting every device to Siccura. You can achieve this through the admin panel under Device Access management, where you can add as many devices your employees use to their user accounts.
Watch this video to see how to add and set up devices in order to manage access.
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Before your employees can start to keep business files private and secure, they will need to be set up as a user in the Siccura Admin panel.
Watch this video to learn how to add employees as users, and install Siccura File on their device.
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Siccura File is designed to keep your business data private, secure and in your control. No matter what type of file it is, whether it’s a word document or a high definition video, the software will lock it and keep it secure.
Watch this video to learn how to start encrypting files or folders.
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Siccura File is designed to keep your business files secure, no matter where it has been shared.
Watch this video to learn how to start encrypting files, keep them secure and control what employees can do with them.
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Siccura File is designed to keep your business files secure, no matter where it has been shared.
Watch this video to learn how to start encrypting files, share with employees and limit what they can do.
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The Siccura Admin panel is a centralised module that allows you to control what employees within the business can and cannot do. By default, everything that employees create or share within or outside of the business ultimately belongs to the organisation and appears in a View only mode. However, there are privacy settings that you can grant to your users in order for them to unlock certain restrictions to the content. This is found in “Ultra Content Protection (UCP). Within UCP you’ll find a way to give rights to employees to share files externally, allowing employees to copy, forward, and download content and more.
Watch this video to gain a deeper understanding of Ultra Content Protection (UCP)
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Have you received an encrypted email from a Siccura user, but don’t have the application installed? Not to worry! You can still securely open and read the message, and any attachments by accessing it on your Android device’s browser.
Watch the video below to learn how to open any encrypted messages you’ve received securely on your Android device’s browser.
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Have you received an encrypted email from a Siccura user, but don’t have the application installed? Not to worry! You can still securely open and read the message, and any attachments by accessing it on your Windows device browser.
Watch the video below to learn how to open any encrypted messages you’ve received securely on your Windows device browser.
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Have you received an encrypted email from a Siccura user, but don’t have the application installed? Not to worry! You can still securely open and read the message, and any attachments by downloading Siccura Reader from App store.
Watch the video below to learn how to download Siccura Reader and access your message.
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To keep your business information within the business and in your control, we’ve developed privacy settings that by default block any attempt of data escaping, and that includes blocking employees’ ability to share files with anyone.
Employees are usually given these privacy permissions. There are multiple layers of this setting, watch this video to gain a deeper understanding.
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To keep your business information within the business and in your control, Siccura File is designed to keep every piece of information locked. Watch this video to see how you can protect the data within your business.
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We understand that in a business, people need to share information with those outside of the business. That’s why Siccura File gives you the flexibility to decide which employees shre files to Siccura and Non -Siccura users.
What’s more if you decide to give employees the ability share files those who do not have Siccura, the files will automatically appear encrypted, and in view only mode. However, through certain privacy settings, you can control what those recipients can do with your files.
Watch this video to find out more.
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There are times where you or your employees may need to share important information that is time sensitive. That’s why Siccura File provides a privacy setting that allows you to set a timer to certain files you share. Once the timer is activated, whether the recipient has read the file or not, the file will automatically self-destruct.
Watch this video to find out how self-destruct works.
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There are times where you or your employees may need to share important information that is time sensitive. That’s why Siccura File provides a privacy setting that allows you to set a timer to certain files you share. Once the timer is activated, whether the recipient has read the file or not, the file will automatically self-destruct.
Watch this video to find out how to set Self-destruct mode to files after you have shared them.
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In order to stay in control of the files that you have shared with people, Siccura File gives you the ability to continuously change and update permissions on the file.
Watch this video to learn how to update a user’s permission, and control what they can do once the file is shared.
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By default, any file that is shared through Siccura File is automatically locked, and cannot be visible anywhere else under through the software or a secure reader.
However, at times we might end up sharing files to the wrong people by accident.
Watch this video to see what happens if your files every landed in unauthorised hands.
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When you are about to share a file with a contact, you may encounter the following error: “You are not allowed to share this file. Please contact your admin.”
Most users will face this error if they have not been given permission to share files with certain contacts or anyone. The permission to share files is controlled by the administrator through the Siccura Admin panel.
In order to be able to share files, we recommend asking the administrator to give you permission.
Steps to troubleshoot this error - Admin Side:
If you are an administrator and have received a request from one of the users asking for permission to share files, watch this video to find out how you can grant users to share.
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When you are sharing, or about to share to a recipient and want to give them certain content rights such as the ability to edit, download, or print, you may encounter the following error: You are not allowed to grant this permission.
Most users will face this error if they have not been given the permission to allow themselves, and/ or recipients to reset these privacy settings. These permissions are generally controlled by the administrator through the Siccura Admin panel.
In order to reset these privacy rights you’ll need to seek permission from the administrator.
Steps to troubleshoot this error - Admin Side:
If you are an administrator and have received a request from one of the users asking permission to reset their content privacy rights, watch this video to find out how you can reset the rights.
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There may be times when you will want to send or share files that are sensitive and highly confidential. Whatever the situation, Siccura File gives users the ability to activate “Expiry limit” to the files. Expiry Limit gives recipients a preview limit to these files. Once opened, the timer on the files will start. Once the timer ends, the recipients will no longer have acess to the files.
Watch this video to learn how to activate an expiry limit to files that you share.
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We’ve all been in situations where business deals have not gone through, or client proposals have not been successful. To keep your content within your control, Siccura File has a privacy setting called “Revoke Access”. Revoke access allows you to pull back, and remove access to files you have shared with contacts, irrespective of whether they are Siccura users.
Watch this video to learn more about Revoke access.
Troubleshoot
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When you are sharing, or about to share a file to a recipient and want to give them certain content rights such as the ability to copy, forward, download or edit the contents, you may encounter the following error: You are not allowed to grant this permission.
Most users will face this error if they have not been given the permission to allow themselves, and/ or recipients to reset these privacy settings. These permissions are generally controlled by the administrator through the Siccura Admin panel.
In order to reset these privacy rights you’ll need to seek permission from the administrator.
Steps to troubleshoot this error - Admin Side:
If you are an administrator, and have received a request from one of the users asking permission to reset their content privacy rights, watch this video to find out how you can reset the rights.
Watch this simple Video to learn more about :
Why am I getting this message "You are not allowed to grant this permission”
For Personal Users:
To recover the password for your private area in MySiccura, you can follow these steps:
- My Siccura users can click on 9 dots menu, open “Settings.”
- In Setting windows go to “Privacy settings” -> Go to “App Password Manager”.
- Enter the password
- User will see the password recovery details. Here click on “Setup Private Area Password”.
- You will need to select the mobile number or email address that you have added for password recovery purposes.
- Once you have enter the OTP sent to your recovery method, you’ll be able to reset the password to the private area.
For Business Users:
If you are a business user, the administrator will be able to reset the Private Area password for employees through the Siccura Admin panel.
If you encounter any difficulties during the password recovery process, it is recommended to reach out to Siccura's customer support for further assistance on support@siccura.com
Your Admin has not allowed you to share the files that’s when you would try to share the file you will get this message.
Watch this simple video to learn more:
Why am I getting this message "You are not allowed to share this file. Please contact your admin.
Technical
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To keep your business information within the business and in your control, we’ve developed privacy settings that by default block any attempt of data escaping, and that includes blocking employees’ ability to share files with anyone.
Employees are usually given these privacy permissions. There are multiple layers of this setting, watch this video to gain a deeper understanding.
Siccura software uses Secure Transport Layer to transfer encryption keys between users.
Siccura uses the asymmetric encryption AES 256 Key, which is generated randomly to secure any data such as email body content, attachments and files of any kind.
These keys are then used to secure the data with an RSA Public/ Private Key. Siccura transfers the keys through secure communication channels such as SSL/ TLS (Secure Sockets Layer/Transport Layer Security) protocols to protect the transfer of keys during transmission. These protocols provide encryption and authentication, preventing unauthorised access or tampering.
No, Siccura is designed to ensure that your data remains private, secure and in your control. Therefore the architecture of the software ensures that we do not have access to your data.
Anything that is created, stored or shared through the software is locked and secured locally on the software. The software secures the data locally, and keeps it locked as it travels through your existing set ups, such as existing email service provider.
Siccura works with RSA keys, which are created exclusively for the user inside the software. Every piece of data that is created is locked with a random generated key, and further locked by the client key. The architecture of Siccura is similar to Blockchain.
About:
To keep your business information within the business and in your control, we’ve developed privacy settings that by default block any attempt of data escaping, and that includes blocking employees’ ability to share files with anyone.
Employees are usually given these privacy permissions. There are multiple layers of this setting, watch this video to gain a deeper understanding.
No, Siccura does not have access to the unique encryption keys as they are created and stored locally on every user’s software solution.
Support
All our customers are supported every step of the way. From the moment you install to as you start to use the software. We offer a variety of levels of support depending on your support package premium. Our customer onboarding and support teams are available via email, phone or video conferencing.
Need help with our product? Want technical support? Have billing or subscription questions? Contact our customer support team at support@siccura.com! We're here to help you out Monday through Friday from 9am to 6pm. Get in touch and let us take care of everything for you.
Our technical teams are available from Monday to Friday between 9am -6pm. If you have any queries, you will be able to reach out to our staff through email or telephone. Our details are: support@siccura.com.
Alternatively, you’ll be able to review our Help Centres inside the application for further assistance.
Customer and technical support teams are available from Monday to Saturday between 9am – 6pm.
Our customer support teams are available from Monday to Friday between 9am to 6pm. If you need any support relating to your account, billing, or technical assistance with the solution, please contact us via email on: support@siccura.com
You will also be able to receive support and guidance through our help centres, which are situated inside the solution.