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Install & Register

  • Siccura can easily be installed on your Android device. To download and install the app on your phone, visit Play store and follow the instructions below:
  • Within the app, tap the “Search” button.
  • Type Siccura in the search bar and click on “Search”
  • Select the app titled “Siccura: Private and Secure Digital Life”
  • Within this page, you will find detailed information about the app. When you are ready, tap on “Install”
  • A window will appear explaining what Siccura will have access to. If you would like to continue, tap on “Accept”
  • Once the app has finished installing, you can access the app immediately by tapping “Open”.
  • The app will be displayed on your device and can be easily accessed by tapping on the Siccura icon.
  • To activate Siccura, click on the icon. Siccura will present you with an option to enter a referral code if you’ve been referred by a friend.
  • If you do not have a referral code, you can continue registering without it.
  • You will then be promoted to enter your name and mobile number
  • Enter an OTP that you would have received from a SMS message.
  • Siccura will then prompt you to log into your email account. Fill out the necessary information and click on “Register”
  • Once you’ve selected “Register”, Siccura will verify your account. Once verified, Siccura will be activated and will take you to your email inbox.
  • And that’s it. You are all set to start using the app.
  • Siccura can easily be installed on your iphone device. To download and install the app on your phone, visit App store and follow the instructions below:
  • Search for “Siccura”.
  • Tap on the app titled “Siccura”
  • After reviewing the details, you can begin downloading by selecting on “Get” and following app installation procedures.
  • Once the app has finished installing, you can immediately access it by clicking “Open”.
  • The app will now be displayed on your device and can be easily accessed by tapping on the Siccura icon
  • To activate the app, click on the Siccura icon on your device. Tap on “I agree and continue”
  • Enter your name and mobile number.
  • An OTP will be sent to your SMS. Once received enter the OTP code
  • You will then be asked to select an email account you would like to configure with Siccura
  • Once you’ve selected an email account, select the email address that you would like to link with Siccura.
  • Fill out any necessary information and click on “Register”
  • Once you’ve selected “Register”, Siccura will verify your account. Once verified, Siccura will be activated and will take you to your email inbox.

And that’s it. You are all set to start using the app.

Siccura is supported on most Android and iOS devices. We support all Android and iOS phones that meet the following requirement:

  • Your Android phone is running 4.4 or above
  • Your iOS phone is running OS version 8 and above

Siccura is supported on most PCs, laptops and Mac devices. The operating systems that Siccura is supported on is Windows 7,8 and 9.

To download the desktop version of Siccura on your device, follow the instructions below:

  • Go to the Solutions section of the website and download the application on your device depending on the type of device you have.

General

Internet Connection

Siccura needs to have good internet connection, whether that is through your mobile data or wi-fi.

If you lose internet connection you will not be able to view the contents of the application unless you have activated the Internet Mode feature.

Internet Mode enables you to decide whether you want to view the contents of app without internet connection or not.  

Multiple Devices

You can access your account from Siccura on multiple devices provided you are a Siccura Personal Ultimate or Siccura Business Ultimate subscriber.

If you are using the standard or Premium version of the solution you can only download and install Siccura on one device.

You can synchronise as many email, Cloud or local storage accounts onto Siccura.

To add another account onto Siccura follow the instructions below:

  • Go into Settings
  • Select Add Account followed by selecting the type of account you want to synchronise with Siccura.
  • Depending on the type of account you want to add, you will be directed to add in the necessary  and select the type of account you want to synchronise with Siccura.
  • Enter your login details
Backup & Restore

When you register onto Siccura a pair of encryption keys (Private and Public) keys are generated. The private key remains in the app, and it is the one that we advise to be packed up. This is the Private key unlocks all your messages and content within Siccura. Without this key, your communications and content will remain encrypted and undecipherable within Siccura.

We advise you to take a backup of this key if you want to register onto the app on another device. You will be able to store your backed up Private key on our cloud storage or one of your choice. However,

We cannot guarantee the security protocols of third party service providers.

We advise that you take a backup of your private key and store it for safety on our cloud storage, or somewhere of your choice.

By taking a backup of your Private Key, the next time you register onto Siccura on another device, the key will be restored for you to read all your messages and data that had previously been exchanged.

To take a backup of the encryption key please follow the instructions listed below:

  • Go into Settings, and tap on “Backup Key”
  • You’ll be prompted to choose an area where you want your keys to be stored once they have been successfully backed up.
  • You can store your keys on the Cloud storage we provide, or one of your choice.
  • Once you have decided where you want to store your backed-up keys, you will be asked to create and set a password.
  • Once the keys have been backed up you will be able to locate the folder in that area.

 

The next time your register onto Siccura on another device, the app will ask you whether you want to restore your keys. If you select “Yes”, you will need to enter the password that you have created at the time of taking the back up. Once you have entered the correct password, your keys will be restored into account sitting on your new device.

The next time you download and register onto Siccura you will be asked whether you want to restore the keys. If you choose to restore your keys, you will be prompted to enter the password you had created at the time of taking the back up. If you stored the Private Key back up on Cloud box, then the application will only ask you to enter your Encryption password to unlock Private key and let it move into the new account. If you had stored the Private key on a third-party store provider, then at the time of registering onto the application, you will be asked to select the provider that you had stored the key in. Open the app and transfer the Key data from the third-party store provider into Siccura.
Encryption

We believe that your communications and data should be protected from the moment you create it. Siccura is using Encryption technology to ensure that all your Emails, SMS, Instant Messages and data that you send and share through the software is fully protected and unreadable for third party service providers.

Siccura encrypts all the Instant Messages, SMS, Emails and files that you share within the software. We also encrypt and convert into undecipherable number which we call “Hash values” the data that you had entered at the time of registering onto Siccura.

Your name, mobile number and email addresses that you had set for password recovery purposes are converted into Hash values so that we and nor anyone else can identify it.

Government Surveillance

We believe that privacy is not a feature, but a constitutional right. That is why we have developed a product that is designed to protect and secure our user’s communications Siccura holds a Zero-Knowledge policy and believes that all communications and data should remain in the hands of the users. Siccura was developed and built on the single principle of giving control back to its users.

No, the government cannot read your protected communications or data files unless it has the encryption keys.

Siccura uses the most advanced encryption available. It uses a proprietary method of encryption, which means that even Siccura doesn’t have access to your emails, IM, SMS, calls or data. Siccura will not be able to read your content because it doesn’t have content – and others (including the government) will not be able to read your data because they don’t have the keys.

If Siccura receives a request from the United Kingdom Government for your encryption keys, then we will require the government to go to court, and if we can we will notify you.

If we receive a request from the UK government, we will respond by saying that we will not comply with any request other than a court order from a court with Jurisdiction over us. We will then notify you that we have received such request unless we are prohibited by law from doing so, so that you may have an opportunity to defend your rights to keep your data confidential.

Security

If you have received a Text message from your contact using Siccura, you will need to copy the entire encrypted content, and paste it into the Decryption box within Siccura.

You will find the Decryption box in the SMS section of Siccura.

Privacy

Siccura has additional privacy settings available for you to remain in control of your communications and data. The privacy settings available are:

  • Take Back – Recall access of sent messages at any time even if read
  • Self-Destruct/ Set Expire – Limit the shelf life of your messages by adding a time limit to it.
  • Allow Screenshots – Grant contacts permission to take screenshots of your messages
  • Allow copy/ forward – Give contacts permission to copy/ forward your messages to others.
  • Safe Message – Password protect confidential messages to guarantee that they can only be read by intended recipients.

If you’ve sent a message by mistake, or want to remove access to your messages, files, or content you have shared with your contacts, then you can use simply “Take back” your access.

To remove access, follow the steps below:

Step 1: Go to the message

Step 2: Click on three dots

Step 3: Click on Privacy Rights

Step 4: Move the toggle to the right against Take Back

The next time your contact views the message, it will appear encrypted.

By default all users who install or use Siccura will not be able to take screenshots, copy, forward or share messages or data unless the sender has given you permission.

 

If you want you contacts to be able to share, copy or forward your content you can grant them permission by activating any of the following features:

  • Allow Screenshot
  • Allow Copy
  • Allow Forward
  • Allow Share

To allow certain contacts to copy, forward or share your content, follow the steps below:

Step 1: Go to the sent item and find the content you want to allow contacts to share

Step 2: Click on three dots

Step 3: Click on the feature you want the user to be able to do.

To maintain the privacy of our users, by default all Siccura users will not be able to take a screenshot of the contents they’ve received.

You can give certain contacts the rights to take screenshots of the contents that you send them. To assign access to those contacts follow the instructions listed below:

Step 1: Go to the sent item and find the content you want to allow contacts to share

Step 2: Click on three dots

Step 3: Click Allow Screenshot, and swipe the toggle to the right to grant permission

If you no longer want your contact to take screenshots, go back to the message, and tap on the 3 dots, and swipe toggle to left to remove permission.

Safe Message is an additional privacy feature that comes with Siccura. This feature enables you to send emails that are password protected to any of your Siccura contacts.

Once you send a Safe Message, the recipient will only be able to unlock it by entering a password.

To send a Safe Message follow the instructions below:

Step 1: Once you’ve drafted your email, click on the three dots on the top right

Step 2: Select “Safe Mail”

Step 3: Tap on the arrow to send

The Self-Destruct feature is perfect if you want to send information for a limited time. To activate this feature to your email, follow the instructions below:

Step 1: Tap on 3 dots on the top right

Step 2: Select “Expire Mail”

Step 3: Select the date and time you want the message to be accessible until

Step 4: Tap on the arrow to send

You receive a pop up titled “Unencrypted email” because you are about to send the email to a contact who does not have Siccura.

 

The pop up is presenting options as to whether you want to send your email encrypted or not.

 

If you choose “Send with Encryption” then the email will appear in an encrypted format to your recipient. Your recipient will be able to unlock and read the message by download the application.

 

If you decide to send the email without encryption, then your recipient will be able to read it.

Yes, you can send a request to your contact to give you permission to copy, forward or share the message they had sent you.

To send a request, follow the instructions listed below:

 

Step 1:  Go to the message

Step 2: Click on 3 dots

Step 3: Click on send Privacy Request

Step 4: Select the privacy setting you want to remove

 

Your request will be sent to your contact.

To accept Privacy requests which you have received from your contacts follow the instructions below:

Step 1: Swipe to the right to go to the More Tab

Step 2: Tap on Privacy Requests Received

Step 3: Tap on the request

Step 4: Select Accept to grant the request

If you have received a Text message from your contact using Siccura, you will need to copy the entire encrypted content, and paste it into the Decryption box within Siccura.You will find the Decryption box in the SMS section of Siccura.

Pricing

Siccura offers a variety of products and packages to help individuals and businesses easily protect, secure and gain total control of their data. Our packages range from a monthly subscription or an annual one.

To learn more, visit our pricing pages.

You can make a payment using the following methods:

  • Paypal
  • PayTM
  • Credit / Debit Card

If you are unhappy with Siccura due to any technical issues, we’d love the opportunity to help you troubleshoot. Please contact our Support team on [email protected]

If you need to cancel your service for any other reason, please contact our customer service team on [email protected]

Before you cancel, please note that as per our Terms of Service, cancellations can be requested anytime but the refund will be credited only within 14 days from the date of your activation

By cancelling, you will no longer be able to use Siccura to send secure communications nor upload documents on the cloud through the service. You can however, keep the solution to read past Siccura communications and data.

Yes, our product packages range from either a monthly or yearly package depending on your needs.


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